1. Ownership of the platform
Levart is a software-as-a-service platform owned and operated by Resworb Solutions Private Limited, a company incorporated under the Companies Act, 2013 (“Resworb”, “we”, “us”). All rights, title and interest in the platform — including the software, its source code, design, branding and documentation — remain with Resworb.
Your subscription grants you a limited, non-exclusive, non-transferable, revocable right to use the platform for your own business. It does not transfer ownership of any part of it, and the Levart name and marks may not be used without written permission.
2. Accounts, onboarding and access
Registering an interest in the platform does not create a contract. We review each application and may accept or decline it at our discretion. These terms take effect when we activate your account, and we may reverse an onboarding decision where information provided during registration proves inaccurate or incomplete.
Agency accounts are provisioned by our team. The first administrator sets their own password from an emailed link; we never issue or hold passwords on your behalf.
You are responsible for the accounts you create for your staff, for keeping credentials confidential, and for all activity under them. Tell us promptly if you believe an account has been compromised.
3. Subscription and billing
Plans are billed monthly in advance in Indian Rupees, exclusive of GST, based on your plan and the number of active vehicles in the billing month. A vehicle is treated as active in a billing month if, at any point during that month, it records at least one duty slip or is assigned to a contract that is itself active during that month. Activity at any point in the month counts in full; active vehicle counts are not prorated for part-months. The count is measured on the last day of the billing month.
Vehicles beyond your plan’s included allowance are charged at the per-vehicle rate published for your plan. Prepaid annual and half-yearly terms are discounted as shown on our pricing page. A one-time onboarding fee applies at the start of your subscription.
We may revise our prices on 30 days’ written notice to your account administrators. Revised prices take effect from your next billing cycle after that notice period, and do not affect a prepaid term already paid for.
Invoices are payable within seven days of issue. We may suspend access to an account that remains unpaid after reasonable notice.
4. Your data and data protection
You retain ownership of all data you enter into the platform — your clients, vehicles, drivers, trips, contracts and invoices.
Where that data includes personal data, you are the Data Fiduciary and we act as your Data Processor under the Digital Personal Data Protection Act, 2023. You are responsible for having a lawful basis to collect and share that data with us, and for any notices or consents required from the individuals concerned.
In that capacity we will: process personal data only on your documented instructions and as needed to provide the service; apply reasonable technical and organisational security measures; require confidentiality of personnel with access to it; engage sub-processors only where necessary to provide the service and remain responsible for their performance; notify you without undue delay on becoming aware of a personal data breach affecting your data; and assist you, so far as reasonably practicable, in responding to requests from data principals and to regulators.
You may export your data at any time while your subscription is active. After termination we retain it for 30 days so it can be recovered, then delete it — except where a longer retention period is required by law, including under the Companies Act, 2013 and applicable tax and GST legislation, or where amounts remain outstanding or a dispute is unresolved.
Our handling of personal data is described further in our Privacy Policy.
5. Acceptable use
Do not use the platform unlawfully, attempt to breach its security, reverse-engineer it, resell access without agreement, or upload content you have no right to hold. Do not use it to store data you are not permitted to process under applicable law.
6. Suspension
We may suspend your access, in whole or in part and without prior notice, where we reasonably believe there is a security threat to the platform or its users, a breach of clause 5, or a legal or regulatory requirement to do so. We will tell you why and restore access once the cause is resolved. Suspension is separate from termination and does not by itself end your subscription or your obligation to pay.
7. Availability and support
We aim for high availability but do not guarantee uninterrupted service except where an uptime commitment is stated in your plan. Planned maintenance is notified in advance where practical.
Support is provided by the channels and response targets published for your plan. You can reach us through our contact page.
8. Confidentiality
Each of us may receive information from the other that is confidential. Neither will use the other’s confidential information except to perform under these terms, or disclose it except to personnel and advisers who need it and are bound by equivalent obligations, or where disclosure is required by law. This does not apply to information that is public through no fault of the recipient, was already lawfully held, or is independently developed. These obligations continue for three years after termination.
9. Your indemnity
You will indemnify and hold Resworb harmless against claims, losses, liabilities and reasonable costs arising from: your use of the platform; the data you upload or process through it, including any lack of authority or lawful basis to do so; your dealings with your own clients, drivers and travellers; and your breach of these terms. We will notify you of any such claim, allow you to conduct the defence where you wish to, and not settle without your consent.
10. Liability
The platform is provided on an “as is” basis to the extent permitted by law. We are not liable for indirect or consequential loss, or for loss of profit, revenue or data arising from your use of the platform.
Where liability cannot be excluded, our total liability in any twelve-month period is limited to the fees you paid us in that period.
Nothing in these terms limits or excludes liability for fraud or fraudulent misrepresentation, gross negligence or wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited under applicable law.
11. Force majeure
Neither of us is liable for failure or delay in performance caused by events beyond reasonable control — including natural disasters, war, civil unrest, epidemics, government action, strikes, failure of internet or telecommunications infrastructure, or failure of third-party hosting or power supply. Affected obligations are suspended for the duration. This does not excuse any obligation to pay amounts already due. If the event continues for more than 60 days, either of us may terminate on written notice.
12. Termination
You may cancel at any time; the subscription runs to the end of the paid period. We may terminate for material breach of these terms that remains uncured 30 days after written notice, or for non-payment following notice.
13. Assignment
We may assign or transfer these terms, in whole or in part, to a group company or in connection with a merger, acquisition or sale of assets. You may not assign or transfer them without our prior written consent, which will not be unreasonably withheld.
14. Notices
Formal notices to you are given by email to your account administrators, and are treated as received on the day of sending. Formal notices to us are given by email to admin@resworbsolutions.com. Routine operational communications may be sent through the platform.
15. Changes to these terms
We may update these terms as the platform evolves. Material changes will be notified by email to account administrators before they take effect. Continuing to use the platform after that constitutes acceptance.
16. Entire agreement and severability
These terms, together with our Privacy Policy and your plan details, form the entire agreement between us and replace any prior discussions, proposals or representations. If any provision is found unenforceable, the rest remains in force and that provision applies to the fullest extent permitted.
17. Survival
Clauses 1, 4 (as to retention and deletion), 8, 9, 10, 14, 16, 17 and 18 survive termination or expiry.
18. Governing law and contact
These terms are governed by the laws of India, and are subject to the jurisdiction of the courts of India.
Questions about these terms can be sent to Resworb Solutions through our contact page.